CAPTURE MORE OF YOUR CUSTOMERS
You’re missing customers you never captured.
Connect98 helps you capture customer data for SMS marketing, turning unknown visitors into customers you can reach again.
Why businesses rely on SMS when timing matters
How SMS Customer Data Capture Works
How businesses use Connect98 to drive results
Fill empty slots and drive demand
- Fill last-minute availability
- Send offers that get acted on
- Promote menus, products, or services
Increase repeat visits
- Bring customers back with targeted offers
- Reward loyalty with exclusive deals
- Promote updates, events or new launches
Communicate in the moment
- Share timely updates while customers are with you
- Promote activities, events or availability as they happen
- Encourage customers to act while they’re still there
Send Messages Your Way — With or Without Integration
No integration needed
Use Connect98 as a standalone platform — no integration with your existing systems required.
Capture customer data via QR codes or keypad, upload existing contacts, and send campaigns, reminders and updates.
Simple to use. No technical knowledge required.
Connect to the systems you already use
Connect98 can integrate with your CRM, booking system, POS or website through our API.
Bookings, purchases, cancellations and other events can automatically trigger the right SMS at the right time.
Send confirmations, reminders, tracking links and follow-ups in real time, without manual effort.
Whether you send messages manually or automate through your existing systems, Connect98 helps you reach customers at the right time.
You’re not capturing most of your customers
You have the details of the person who booked or paid.
But what about everyone else? They experience your business then leave, and you never reach them again.
Connect98 changes that.
Capture customer details while they’re engaged and on-site. A simple scan or keypad entry gives more of the people already visiting your business a way to identify themselves.
That means more customers you can recognise, remember and reach again.
Your booking database tells you who booked. Your customer database should tell you who was there.
Why businesses choose Connect98
SMS that actually gets seen
Reach your customers directly. Messages are read within minutes, not buried in inboxes or feeds.
Built for compliant messaging
Clear opt-in tools, automated opt-out handling and the controls you need to support compliant SMS messaging.
Simple to use. Easy to run.
No complexity. No steep learning curve. Just a straightforward platform that works from day one.
Capture more of your customers
Go beyond the person who books or pays. Connect98 helps you identify more of the customers already visiting your business — giving you more people you can reach again.
Businesses we can help:
HOSPITALITY
RETAIL
LEISURE & ENTERTAINMENT
HEALTH & BEAUTY
Built for businesses where timing, repeat visits and customer communication matter.
“We have been customers of Connect98 across the group for several years now and consider them to be a valued business partner. Their service allows us to create a very valuable database of customers mobile numbers.
A short message with a little incentive always generates more business. Text marketing also helped us enormously when we came out of lockdown. It was the quickest and easiest way to let our customers know we were open again.”
Vinay Bhudia, General Manager,
Tiger Bay International
“One of the most useful features of the Connect98 system is that we can send messages out from Head Office to all our customers, or just locally from any location. We also run competitions using different keywords and always get a great response from that.
Because the response to text is almost immediate, we can send out announcements relating to real-time weather conditions, eg ‘Come and bowl when it is too hot, too cold, too wet...’”
Ana Pinto, Head of Marketing,
Namco Funscape (10-pin bowling)
“Vaping manufacturers are continually adding new products and different, updated vaping devices to their range. Rather than waiting for customers to come into any of our shops to see what is new and available, we often send a text message. We can include in this a link to our website where they can explore the entire range.
I would recommend Connect98 to any retailer that wants to encourage repeat business. It is a great way to stay in touch.”
David Carmichael, Owner,
Carmichaels Vaping
“We started using Connect98 a few months before lockdown and thank goodness we did. Coming out of lockdown it seemed like the whole country needed a haircut and every hairdresser was trying to greet them. We got in first, sent a message out as soon as Boris made his announcement and within 24 hours nearly 20% of our database had made appointments. It is all about getting there first. You know what they say, ‘if you snooze – you lose’.”
Lisa Harris, Owner,
Colour By Lisa
“The course was flooded a few years back and we had to let all our members know that it was unplayable. There was no point in sending an email as that may not be read for days. We ended up phoning all our most likely effected members. Following that incident, we decided to look at SMS as a medium for communicating quickly, mainly because of its instant impact and high open-rate.
The Connect98 platform suited all our requirements and even allowed us to capture the numbers of our ‘Pay & Play’ visitors. We now use it on a regular basis to advise of spare Tee times and Clubhouse events. We are very happy with the service they provide.”
Andrew Killing, General Manager,
Thorney Park Golf Club
“Connect98 has been extremely useful to us in keeping all my therapists busy throughout the day. We can determine when our advance bookings have dropped, and send out incentives to fill those slots. We also use the loyalty scheme rather than printing and stamping cards.”
Rumana Merali, Owner,
Rumiz Beauty Studio
“At Santa Pod we have been using texting and Connect98 for a long time. We are able to grow the size of our customer database when we interact with them on event days.
Between races we ask visitors to text us using ‘POD’ to 60163, followed by a record they would like to hear, or a Birthday/Anniversary they would like read out. With Connect98’s real-time monitoring our PA announcer is able to see these requests as they come in. We are also able to capture the mobile number and adding it to our database, we then have more people to market to for future events.”
Caroline Holden, Commercial Manager,
Santa Pod Drag Racing