Keep your clients coming back, without chasing them
Send timely SMS reminders, offers, and updates that keep your schedule full
SMS marketing for salons that helps you stay connected with your clients, reduce no-shows and keep your schedule full.
Gaps in your diary. Missed appointments. Clients who don’t return
If clients don’t come back at the right time, you lose them.
Sound familiar?
- Last minute cancellations leave empty slots
- Quiet days where your diary is not full
- New treatments that go unnoticed
- Clients who visit once and never return
Connect98 changes this.
Send timely SMS messages that keep your diary full and your clients engaged
What that means for your business
- Fill gaps caused by cancellations
- Keep your appointment book consistent
- Promote treatments at the right time
- Bring clients back regularly
Stay connected between appointments
Clients do not think about booking until the right moment.
If you are not there when that moment happens, they do not come back
Be the reason they return
- Send reminders at the right time
- Promote treatments when they are relevant
- Reward loyalty and encourage repeat visits
- Stay top of mind without being intrusive
Built-in loyalty that encourages repeat visits, without adding extra work.
No cards. No friction. Just clients who keep coming back.
You only have the details of the person who books
You’re not building a usable client database. That means missed follow ups, missed rebookings, and lost long term value
Connect98 changes that
Capture client details while they are with you. No forms. No friction. No chasing later
How it works
- Scan and enter in seconds
- Capture details at reception or checkout
- Simple for clients. Easy for staff
What this means for your business
- Stay in touch between appointments
- Encourage consistent rebooking
- Turn one visit into a long term client
- Works with your existing booking system
Your booking system manages appointments. Connect98 helps you fill them consistently. No complexity. No disruption.
How it works: the customer journey
Turn more appointments into repeat clients
Once you have their number, you can bring clients back at the right time
Stay connected between visits
- Send reminders when clients are due to return
- Promote treatments at the right moment
- Share updates without being intrusive
- Keep your business front of mind
Right message. Right time. Consistent bookings
Your message is seen, remembered, and acted on
Everything you need to keep your clients coming back
Capture client details, stay connected between visits, and bring clients back at the right time — all in one place.
Built for real world health and beauty businesses
- Capture client details in your salon or clinic
- Use your existing client database
- Run simple loyalty and rebooking campaigns
- Stay connected between appointments
- See what brings clients back
Get started in minutes
No disruption. No complicated setup. Just more clients coming back.
Get started in minutes. See results from your first campaign.
“We have been customers of Connect98 across the group for several years now and consider them to be a valued business partner. Their service allows us to create a very valuable database of customers mobile numbers.
A short message with a little incentive always generates more business. Text marketing also helped us enormously when we came out of lockdown. It was the quickest and easiest way to let our customers know we were open again.”
Vinay Bhudia, General Manager,
Tiger Bay International
“One of the most useful features of the Connect98 system is that we can send messages out from Head Office to all our customers, or just locally from any location. We also run competitions using different keywords and always get a great response from that.
Because the response to text is almost immediate, we can send out announcements relating to real-time weather conditions, eg ‘Come and bowl when it is too hot, too cold, too wet...’”
Ana Pinto, Head of Marketing,
Namco Funscape (10-pin bowling)
“Vaping manufacturers are continually adding new products and different, updated vaping devices to their range. Rather than waiting for customers to come into any of our shops to see what is new and available, we often send a text message. We can include in this a link to our website where they can explore the entire range.
I would recommend Connect98 to any retailer that wants to encourage repeat business. It is a great way to stay in touch.”
David Carmichael, Owner,
Carmichaels Vaping
“We started using Connect98 a few months before lockdown and thank goodness we did. Coming out of lockdown it seemed like the whole country needed a haircut and every hairdresser was trying to greet them. We got in first, sent a message out as soon as Boris made his announcement and within 24 hours nearly 20% of our database had made appointments. It is all about getting there first. You know what they say, ‘if you snooze – you lose’.”
Lisa Harris, Owner,
Colour By Lisa
“The course was flooded a few years back and we had to let all our members know that it was unplayable. There was no point in sending an email as that may not be read for days. We ended up phoning all our most likely effected members. Following that incident, we decided to look at SMS as a medium for communicating quickly, mainly because of its instant impact and high open-rate.
The Connect98 platform suited all our requirements and even allowed us to capture the numbers of our ‘Pay & Play’ visitors. We now use it on a regular basis to advise of spare Tee times and Clubhouse events. We are very happy with the service they provide.”
Andrew Killing, General Manager,
Thorney Park Golf Club
“Connect98 has been extremely useful to us in keeping all my therapists busy throughout the day. We can determine when our advance bookings have dropped, and send out incentives to fill those slots. We also use the loyalty scheme rather than printing and stamping cards.”
Rumana Merali, Owner,
Rumiz Beauty Studio
“At Santa Pod we have been using texting and Connect98 for a long time. We are able to grow the size of our customer database when we interact with them on event days.
Between races we ask visitors to text us using ‘POD’ to 60163, followed by a record they would like to hear, or a Birthday/Anniversary they would like read out. With Connect98’s real-time monitoring our PA announcer is able to see these requests as they come in. We are also able to capture the mobile number and adding it to our database, we then have more people to market to for future events.”
Caroline Holden, Commercial Manager,
Santa Pod Drag Racing